Terms and Conditions for LOTS Privilege Club

I.            All members registered (including Add-On Cards) with CP Wholesale India Private Limited ("LOTS") carrying a valid registration card (“Eligible Member”) shall be eligible to apply for a membership of LOTS Privilege Club and shall be issued a LOTS Privilege Club Card (“Card”) to avail the offers and benefits provided thereunder by shopping from any of our LOTS Wholesale Solutions Stores (“LOTS Stores”), subject to the discretion of LOTS. Registered members of LOTS shall be eligible to participate and enrol to become a member of the LOTS Privilege Club upon payment of a fixed membership fee (“Fee”) amounting to INR 1499/- (Rupees One Thousand Four Hundred and Ninety-Nine Only) (inclusive of all taxes) (“LOTS Privilege Club Cardholder”) subject to following terms and conditions.

II.               Definitions

For the purpose of these terms and conditions ("Terms and Conditions"):

(i)       "Membership Period" shall mean a period of 90 (Ninety) days commencing from date of activation of the LOTS Privilege Club Card. Eg. if the card is activated on 1^st March 2023, the Membership Period shall be valid for 1st March 2023 to 29^th May 2023 (both days inclusive)

(ii)      “Purchase" shall mean such purchase of items made by LOTS Privilege Club Cardholders from LOTS Stores during the Membership Period only and/or as may be intimated by LOTS from time to time during the Membership Period.

(iii)     "Cashback Points" shall mean points earned on transactions which shall be credited to the LOTS Privilege Club Cardholder’s membership account as per the offer criteria. The value of the 1 Cashback Point = Re. 1 (Rupee one only).

III.        Terms and Conditions

1.       This is an exclusive offer. You can express interest to become a member of LOTS Privilege Club upon fulfilling the following terms and conditions.  

2.       The Eligible Members who wish to use the benefits under this offer shall pay a non-refundable membership fee of INR 1499/- (Rupees One Thousand Four Hundred and Ninety-Nine Only) (inclusive of all applicable taxes) to become a LOTS Privilege Club Cardholder. The LOTS Privilege Club Card shall be non- transferable.

3.       LOTS Privilege Club Cardholder intending to avail the benefits under the Card is required to carry the physical Card to the LOTS Store in order to avail the eligible benefits. In case the member fails to present the physical LOTS Privilege Club Card, the member shall not be eligible to avail the benefits under the Card. 

4.       The Card shall be valid for a period of 90 (Ninety) days from the date of activation of the Card. LOTS Privilege Club Card shall be valid only during the Membership Period as defined above and the benefits under the Card shall seize after the expiry of the Card.

5.       The following benefits and offers can be availed by the LOTS Privilege Club Members and Cardholders:

a.       One-time instant discount voucher: Each LOTS Privilege Club Cardholder shall receive one instant discount voucher worth INR 499/- (Rupees Four Hundred and Ninety-Nine Only). The voucher can be used only once during the Membership Period. The voucher shall be valid for a limited period only as may be mentioned on the voucher coupon. The voucher can be redeemed against shopping at LOTS Store on a minimum purchase value of INR 500/- (Rupees Five Hundred Only) (inclusive of all applicable taxes). This offer cannot be clubbed with any other voucher/discount coupon running at LOTS Stores and cannot be exchange for cash or credit. Terms and conditions mentioned on the voucher shall apply.

b.          During the Membership Period the LOTS Privilege Club Cardholders shall be eligible for receiving Cashback Points and certain privileged benefits/coupons:

I. Cashback Points: LOTS Privilege Club Cardholders shall be eligible to receive Cashback Points on the total invoice value (exclusive of all taxes) each month for shopping from the eligible product categories as listed below-

TABLE A

                        i.          To qualify for the Cashback Points, LOTS Privilege Club Cardholders must transact during the Membership Period from LOTS Stores only. For earning Cashback Points, the LOTS Privilege Club Cardholders need to make purchase of the items under Eligible Product Categories as provided in Table – A and/or as may be intimated by LOTS from time to time at its sole discretion, with a minimum purchase value (“Minimum Purchase”) of INR 500/- (Rupees Five Hundred Only) (inclusive of all applicable taxes).

                       ii.          LOTS Privilege Club Cardholders can accumulate a maximum Cashback Points of INR 1000/- (Rupees One Thousand Only) each month during the Membership Period. The Cashback Points will be calculated on pro rata basis on previous months’ spending during the card’s active period.

                      iii.          The Cashback Points will be credited after the return or refund period of the items purchased is over and latest by 10^th of the next month in the member’s account for the shopping/purchases made until 30^th/31^st of the previous month during the Membership Period or until the date of expiry of the Membership Period, as applicable. LOTS Privilege Club Cardholders shall accordingly receive a WhatsApp or text message on their registered number notifying about the Cashback Points once the same is credited in their account. Once the Cashback Points are credited, the Purchase cannot be returned or refunded.

                      iv.          The Cashback Points may be redeemed by the LOTS Privilege Club Cardholder on the next purchase/shopping from LOTS Stores. The Cashback Points can only be used as ‘discount’ on the next purchase and cannot be exchanged for cash. The Cashback Points can be redeemed even after the expiry of the Membership Period and up to a period of 180 (One Hundred and Eighty) days from the date of expiry of the Membership Period. After the expiry of the 180 (One Hundred and Eighty) day period, the Cashback Points will automatically expire and LOTS shall not be liable for any direct or indirect loss/damage arising out of it.

                       v.          LOTS Privilege Club Cardholders hereby agree and acknowledge that no Cashback Points shall be credited on the excluded items mentioned under Table A.

                      vi.          No return or exchange of items shall be entertained post credit of Cashback Points in your account.

II. Privilege Coupons: In addition to the above benefits, the LOTS Privilege Club Cardholders shall also receive adhoc offers and benefits in the form of Privilege Coupon available at the LOTS Stores. Privilege Coupons contain attractive additional discounts, vouchers, coupons, deals and benefits for LOTS Privilege Club Cardholders. The Privilege Coupons shall only be available to LOTS Privilege Club Cardholders only. The details and specific terms and conditions applicable on Privilege Coupons shall be available at LOTS Stores.

6.       In case of loss or damage of card, a new card shall be issued upon request and upon payment of a fee of INR 100/- (Rupees Hundred Only), plus applicable taxes, to LOTS. After receipt of payment, a new LOTS Privilege Club Card shall be issued.

7.       In case of partial/ full return or exchange of item, LOTS refund and exchange policy shall be applicable.

8.       By participating in the offer, the LOTS Privilege Club Cardholders agree to provide accurate and complete information about themselves. We will use this information to administer the program and communicate with customers about their cashback points.

9.       Upon expiry of validity period of the Card, the LOTS Privilege Club Card shall stand expired and will remain invalid. In case an Eligible Member wishes to continue to receive the privileges and avail benefits as available under the previous Card, a fresh Card can be issued upon payment of a non-refundable membership fee of INR 1499/- (Rupees One Thousand Four Hundred and Ninety-Nine Only) (inclusive of all applicable taxes) by such Eligible Member. The fresh Card shall be valid for a period of 90 (Ninety) days from the date of activation of such Card.

10.     The Cashback points (if any) accrued on the previous Card after the expiry of the Membership Period cannot be transferred or linked with the fresh Card. The Eligible Member may avail the benefits accrued on his/her previous (expired) card within the aforementioned timeline as stated under Para V (iv).

11.     In case of any query or information required regarding your LOTS Privilege Club Card, LOTS Privilege Club Cardholders may call 1860-123-5687 or write at contactus@cpwi.in. 

12.     LOTS reserves the right to terminate this Offer or modify/change all or any of the terms applicable to this Offer at any time without any prior notice and shall not be held liable/ responsible in this regard.

13.     Participation in the Offer by the Cardholder will be construed as acceptance of the Terms & Conditions of the Offer and Cardholder is advised not to participate in the Offer if such Terms & Conditions are not acceptable.

14.     These Terms and conditions are valid unless the Membership is terminated by LOTS. LOTS can terminate or suspend your benefits or membership without assigning any reason if (i) the documents provided are found to be false, incorrect or untrue (ii) LOTS determines that you have clearly, seriously or repeatedly breached LOTS’ policies: (iii) if you have initiated or threatened to initiate any legal suit/complaint whether civil or criminal against LOTS; (iv) if LOTS determines that you are prospective competitor of LOTS or have violated intellectual property rights of LOTS (v) if LOTS determines that you have attempted to or actually interrupted or negatively impacted the market of LOTS (vi) if you have committed or threatened to commit any act punishable under law or (vii) for any other reason as LOTS may determine at its sole discretion. Any loss of business suffered by you due to termination, will be your sole responsibility and cost. Termination by LOTS shall not require any prior notice and/or refund.

15.     This LOTS Privilege Club Card belongs exclusively to the registered member whose name and details are printed on the face of the card. This LOTS Privilege Club Card is not transferrable to any other Member but can be used by the Add On cards linked to the Primary card holder’s account. The usage of this LOTS Club Card is purely voluntary.

16.     In all matters relating to this Offer, the decision of LOTS shall be final and binding.

17.     This Offer shall be governed by and construed in accordance with the applicable laws in India and the relevant State laws applicable to the specific LOTS store where purchases are made by the Member in accordance with these terms and conditions, as may be amended/modified from time to time. All matters with respect to the offers are subject to the jurisdiction of the courts at New Delhi only. LOTS reserves the right to modify, suspend or discontinue any offer at any time without prior notice. LOTS shall not be liable for any direct or indirect loss/damage arising out of any such change, modification, alteration, postponement or cancellation thereof.

18.     This Offer is subject to force majeure circumstances i.e. act of God or any circumstance beyond the reasonable control of LOTS' management. In case of force majeure conditions, no liability of whatsoever nature shall fall upon LOTS with respect to the Offer.

19.     By participating in this Offer, LOTS Privilege Club Cardholders shall be deemed to have accepted all the aforementioned terms and conditions.

20.     In addition to the above terms and conditions, this Offer is also subject to LOTS General Terms & Conditions, available on LOTS website- https://www.lotswholesale.com/pages/terms-and-conditions

Terms and Conditions for LOTS Privilege Lite

I.                All members registered (including Add-On Cards) with CP Wholesale India Private Limited ("LOTS") carrying a valid registration card (“Eligible Member”) and who is not Members of the existing LOTS Privilege Club shall be eligible to apply for a membership of LOTS Privilege Lite and shall be issued a LOTS Privilege Lite Card (“Card”) to avail the offers and benefits provided thereunder by shopping from any of our LOTS Wholesale Solutions Stores (“LOTS Stores”), subject to the discretion of LOTS. Registered members of LOTS shall be eligible to participate and enrol to become a member of the LOTS Privilege Lite upon payment of a fixed membership fee (“Fee”) amounting to INR 799/- (Rupees Seven Hundred and Ninety-Nine Only) (inclusive of all taxes) (“LOTS Privilege Lite Cardholder”) subject to following terms and conditions:

II.                    Definitions

For the purpose of these terms and conditions ("Terms and Conditions"):

(i)             "Membership Period" shall mean a period of 90 (Ninety) days commencing from date of purchase of the LOTS Privilege Lite Card. Eg. if the card is purchased on 15^th May 2023, the Membership Period shall be valid for 15^th May 2023 to 12^th August 2023 (both days inclusive)

(ii)            “Purchase" shall mean such purchase of items made by LOTS Privilege Lite Cardholders from LOTS Stores during the Membership Period only and/or as may be intimated by LOTS from time to time during the Membership Period.

(iii)           "Cashback Points" shall mean points earned on transactions which shall be credited to the LOTS Privilege Lite Cardholder’s membership account as per the offer criteria. The value of the 1 Cashback Point = Re. 1 (Rupee one only).

III.                  Terms and Conditions

(i)             This is an exclusive offer. You can express interest to become a member of LOTS Privilege Lite on the following terms and conditions.

(ii)            The Eligible Members who wish to use the benefits under this offer shall pay a non-refundable membership fee of INR 799/- (Rupees Seven Hundred and Ninety-Nine Only) (inclusive of all applicable taxes) to become a LOTS Privilege Lite Cardholder. The LOTS Privilege Lite Card shall be non- transferable.

(iii)           The Member who is already registered in LOTS Privilege Club Card Membership shall not be eligible for LOTS Privilege Lite Card.

(iv)           LOTS Privilege Lite Cardholder intending to avail the benefits under the Card is required to carry the physical Card to the LOTS Store in order to avail the eligible benefits. In case the member fails to present the physical LOTS Privilege Lite Card, the member shall not be eligible to avail the benefits under the Card. 

(v)            The Card shall be valid for a period of 90 (Ninety) days from the date of purchase of the Card. LOTS Privilege Lite Card shall be valid only during the Membership Period as defined above and the benefits under the Card shall seize after the expiry of the Card.

(vi)           The following benefits and offers can be availed by the LOTS Privilege Lite Members and Cardholders:

a.     One-time instant discount voucher: Each LOTS Privilege Lite Cardholder shall receive one instant discount voucher worth INR 301/- (Rupees Three Hundred and One Only). The voucher can be used only once during the Membership Period. The voucher shall be valid for a limited period only as may be mentioned on the voucher coupon. The voucher can be redeemed against shopping at LOTS Store on a minimum purchase value of INR 500/- (Rupees Five Hundred Only) (inclusive of all applicable taxes). This offer cannot be clubbed with any other voucher/discount coupon running at LOTS Stores and cannot be exchange for cash or credit. Terms and conditions mentioned on the voucher shall apply.

b.     During the Membership Period the LOTS Privilege Lite Cardholders shall be eligible for receiving Cashback Points and certain privileged benefits/coupons:

I. Cashback Points: LOTS Privilege Lite Cardholders shall be eligible to receive Cashback Points on the total invoice value (exclusive of all taxes) each month for shopping from the eligible product categories as listed below-

TABLE A

                            i.    To qualify for the Cashback Points, LOTS Privilege Lite Cardholders must transact during the Membership Period from LOTS Stores only. For earning Cashback Points, the LOTS Privilege Lite Cardholders need to make purchase of the items under Eligible Product Categories as provided in Table – A and/or as may be intimated by LOTS from time to time at its sole discretion, with a minimum purchase value (“Minimum Purchase”) of INR 500/- (Rupees Five Hundred Only) (inclusive of all applicable taxes).

                           ii.    LOTS Privilege Lite Cardholders can accumulate a maximum Cashback Points of INR 500/- (Rupees Five Hundred Only) each month during the Membership Period. The Cashback Points will be calculated on pro rata basis on previous months’ spending during the card’s active period.

                          iii.    The Cashback Points will be credited after the return or refund period of the items purchased is over and latest by 10^th of the next month in the member’s account for the shopping/purchases made until 30^th/31^st of the previous month during the Membership Period or until the date of expiry of the Membership Period, as applicable. LOTS Privilege Lite Cardholders shall accordingly receive a WhatsApp or text message on their registered number notifying about the Cashback Points once the same is credited in their account. Once the Cashback Points are credited, the Purchase cannot be returned or refunded.

                          iv.    The Cashback Points may be redeemed by the LOTS Privilege Lite Cardholder on the next purchase/shopping from LOTS Stores. The Cashback Points can only be used as ‘discount’ on the next purchase and cannot be exchanged for cash. The Cashback Points can be redeemed even after the expiry of the Membership Period and up to a period of 180 (One Hundred and Eighty) days from the date of expiry of the Membership Period. After the expiry of the 180 (One Hundred and Eighty) day period, the Cashback Points will automatically expire and LOTS shall not be liable for any direct or indirect loss/damage arising out of it.

                           v.    LOTS Privilege Lite Cardholders hereby agree and acknowledge that no Cashback Points shall be credited on the excluded items mentioned under Table A.

                          vi.    No return or exchange of items shall be entertained post credit of Cashback Points in your account.

II. Privilege Coupons: In addition to the above benefits, the LOTS Privilege Lite Cardholders shall also receive adhoc offers and benefits in the form of Privilege Coupon available at the LOTS Stores. Privilege Coupons contain attractive additional discounts, vouchers, coupons, deals and benefits for LOTS Privilege Lite Cardholders. The Privilege Coupons shall only be available to LOTS Privilege Lite Cardholders & LOTS Privilege Club Cardholders only. The details and specific terms and conditions applicable on Privilege Coupons shall be available at LOTS Stores.

(vii)       In case of loss or damage of card, a new card shall be issued upon request and upon payment of a fee of INR 100/- (Rupees Hundred Only), plus applicable taxes, to LOTS. After receipt of payment, a new LOTS Privilege Lite Card shall be issued.

(viii)      In case of partial/ full return or exchange of item, LOTS refund and exchange policy shall be applicable.

(ix)        By participating in the offer, the LOTS Privilege Lite Cardholders agree to provide accurate and complete information about themselves. We will use this information to administer the program and communicate with customers about their cashback points.

(x)         In case of any query or information required regarding your LOTS Privilege Lite Card, LOTS Privilege Lite Cardholders may call 1860-123-5687 or write at contactus@cpwi.in. 

(xi)        LOTS reserves the right to terminate this Offer or modify/change all or any of the terms applicable to this Offer at any time without any prior notice and shall not be held liable/ responsible in this regard.

(xii)       Participation in the Offer by the Cardholder will be construed as acceptance of the Terms & Conditions of the Offer and Cardholder is advised not to participate in the Offer if such Terms & Conditions are not acceptable.

(xiii)      These Terms and conditions are valid unless the Membership is terminated by LOTS. LOTS can terminate or suspend your benefits or membership without assigning any reason if (i) the documents provided are found to be false, incorrect or untrue (ii) LOTS determines that you have clearly, seriously or repeatedly breached LOTS’ policies: (iii) if you have initiated or threatened to initiate any legal suit/complaint whether civil or criminal against LOTS; (iv) if LOTS determines that you are prospective competitor of LOTS or have violated intellectual property rights of LOTS (v) if LOTS determines that you have attempted to or actually interrupted or negatively impacted the market of LOTS (vi) if you have committed or threatened to commit any act punishable under law or (vii) for any other reason as LOTS may determine at its sole discretion. Any loss of business suffered by you due to termination, will be your sole responsibility and cost. Termination by LOTS shall not require any prior notice and/or refund.

(xiv)      This LOTS Privilege Lite Card belongs exclusively to the registered member whose name and details are printed on the face of the card. This LOTS Privilege Lite Card is not transferrable to any other Member but can be used by the Add On cards linked to the Primary card holder’s account. The usage of this LOTS Privilege Lite Card is purely voluntary.

(xv)       In all matters relating to this Offer, the decision of LOTS shall be final and binding.

(xvi)      This Offer shall be governed by and construed in accordance with the applicable laws in India and the relevant State laws applicable to the specific LOTS store where purchases are made by the Member in accordance with these terms and conditions, as may be amended/modified from time to time. All matters with respect to the offers are subject to the jurisdiction of the courts at New Delhi only. LOTS reserves the right to modify, suspend or discontinue any offer at any time without prior notice. LOTS shall not be liable for any direct or indirect loss/damage arising out of any such change, modification, alteration, postponement or cancellation thereof.

(xvii)     This Offer is subject to force majeure circumstances i.e. act of God or any circumstance beyond the reasonable control of LOTS' management. In case of force majeure conditions, no liability of whatsoever nature shall fall upon LOTS with respect to the Offer.

(xviii)    By participating in this Offer, LOTS Privilege Lite Cardholders shall be deemed to have accepted all the aforementioned terms and conditions.

(xix)      In addition to the above terms and conditions, this Offer is also subject to LOTS General Terms & Conditions, available on LOTS website- https://www.lotswholesale.com/pages/terms-and-conditions.

Terms and Conditions for LOTS Privilege Lite 6 months’ validity card

I.                All members registered (including Add-On Cards) with CP Wholesale India Private Limited ("LOTS") carrying a valid registration card (“Eligible Member”) and who is not Members of the existing LOTS Privilege Cards (Club Card & Lite Card with 3 month validity period) shall be eligible to apply for a membership of LOTS Privilege Lite 6 months’ validity Card and shall be issued a LOTS Privilege Lite 6 months validity Card (“Card”) to avail the offers and benefits provided thereunder by shopping from any of our LOTS Wholesale Solutions Stores (“LOTS Stores”), subject to the discretion of LOTS. Registered members of LOTS shall be eligible to participate and enrol to become a member of the LOTS Privilege Lite 6 months’ validity card upon payment of a fixed membership fee (“Fee”) amounting to INR 1450 /- (Rupees One Thousand Four Hundred and Fifty Only) (inclusive of all taxes) (“LOTS Privilege Lite 6 months’ validity Cardholder”) subject to following terms and conditions:

II.                         Definitions

For the purpose of these terms and conditions ("Terms and Conditions"):

(i).         "Membership Period" shall mean a period of 180 (One – Eighty) days commencing from date of purchase of the LOTS Privilege Lite 6 months’ validity Card. Eg. if the card is purchased on 15^thApril, 2024, the Membership Period shall be valid from 15^th April, 2024 to 11^th October, 2024 (both days inclusive) .

(ii).        “Purchase" shall mean such purchase of items made by LOTS Privilege Lite 6 months’ validity Cardholders from LOTS Stores during the Membership Period only and/or as may be intimated by LOTS from time to time during the Membership Period.

(iii).       "Cashback Points" shall mean points earned on transactions which shall be credited to the LOTS Privilege Lite 6 months’ validity Cardholder’s membership account as per the offer criteria. The value of the 1 Cashback Point = Re. 1 (Rupee one only).

III.       Terms and Conditions

(i)      This is an exclusive offer. You can express interest to become a member of LOTS Privilege Lite 6 months’ validity Card upon fulfilling the following terms and conditions.

(ii)     The Eligible Members who wish to use the benefits under this offer shall pay a non-refundable membership fee of INR 1450 /- (Rupees One Thousand Four Hundred and Fifty Only) (inclusive of all applicable taxes) to become a LOTS Privilege Lite 6 months’ validity Cardholder. The LOTS Privilege Lite 6 months’ validity Card shall be non- transferable.

(iii)    The Member who is already registered in LOTS Privilege Club Card and in LOTS Privilege Lite Card membership having 3 months’ validity period each shall not be eligible until the expiry of their existing card to apply for LOTS Privilege Lite 6 months’ validity Card.

(iv)    LOTS Privilege Lite 6 months’ validity Cardholder intending to avail the benefits under the Card is required to carry the physical Card to the LOTS Store in order to avail the eligible benefits. In case the member fails to present the physical LOTS Privilege Lite 6 months’ validity Card, the member shall not be eligible to avail the benefits under the Card. 

(v)     The Card shall be valid for a period of 180 (One – Eighty) days from the date of purchase of the Card. LOTS Privilege Lite 6 months’ validity Card shall be valid only during the Membership Period as defined above and the benefits under the Card shall seize after the expiry of the Card.

(vi)    The following benefits and offers can be availed by the LOTS Privilege Lite 6 months’ validity Cardholders:

a.     One-time instant discount voucher: Each LOTS Privilege Lite 6 months’ validity Cardholder shall receive one instant discount voucher worth INR 501/- (Rupees Five Hundred and One Only). The voucher can be used only once during the Membership Period. The voucher shall be valid for a limited period only as may be mentioned on the voucher coupon. The voucher can be redeemed against shopping at LOTS Store on a minimum purchase value of INR 501/- (Rupees Five Hundred and One Only) (inclusive of all applicable taxes). This offer cannot be clubbed with any other voucher/discount coupon running at LOTS Stores and cannot be exchanged for cash or credit. Terms and conditions mentioned on the voucher shall apply.

b.     During the Membership Period the LOTS Privilege Lite 6 months’ validity Cardholders shall be eligible for receiving Cashback Points and certain privileged benefits/coupons:

I. Cashback Points: LOTS Privilege Lite 6 months’ validity Cardholders shall be eligible to receive Cashback Points on the total invoice value (exclusive of all taxes) each month for shopping from the eligible product categories as listed below-

TABLE A

                            i.    To qualify for the Cashback Points, LOTS Privilege Lite 6 months’ validity Cardholders must transact during the Membership Period from LOTS Stores only. For earning Cashback Points, the LOTS Privilege Lite 6 months’ validity Cardholders need to make purchase of the items under Eligible Product Categories as provided in Table – A and/or as may be intimated by LOTS from time to time at its sole discretion, with a minimum purchase value (“Minimum Purchase”) of INR 500/- (Rupees Five Hundred Only) (inclusive of all applicable taxes).

                           ii.    LOTS Privilege Lite 6 months’ validity Cardholders can accumulate a maximum Cashback Points of INR 500/- (Rupees Five Hundred Only) each month during the Membership Period. The Cashback Points will be calculated on pro rata basis on previous months’ spending during the card’s active period.

                          iii.    The Cashback Points will be credited after the return or refund period of the items purchased is over and latest by 10^th of the next month in the member’s account for the shopping/purchases made until 30^th/31^st of the previous month during the Membership Period or until the date of expiry of the Membership Period, as applicable. LOTS Privilege Lite 6 months’ validity Cardholders shall accordingly receive a WhatsApp or text message on their registered number notifying about the Cashback Points once the same is credited in their account. Once the Cashback Points are credited, the Purchase cannot be returned or refunded.

                          iv.    The Cashback Points may be redeemed by the LOTS Privilege Lite 6 months’ validity Cardholder on the next purchase/shopping from LOTS Stores. The Cashback Points can only be used as ‘discount’ on the next purchase and cannot be exchanged for cash. The Cashback Points can be redeemed even after the expiry of the Membership Period and up to a period of 180 (One Hundred and Eighty) days from the date of expiry of the Membership Period. After the expiry of the 180 (One Hundred and Eighty) day period, the Cashback Points will automatically expire and LOTS shall not be liable for any direct or indirect loss/damage arising out of it.

                           v.    LOTS Privilege Lite 6 months’ validity Cardholders hereby agree and acknowledge that no Cashback Points shall be credited on the excluded items mentioned under Table A.

                          vi.    No return or exchange of items shall be entertained post credit of Cashback Points in your account.

II. Privilege Coupons: In addition to the above benefits, the LOTS Privilege Lite 6 months’ validity Cardholders shall also receive adhoc offers and benefits in the form of Privilege Coupon available at the LOTS Stores. Privilege Coupons contain attractive additional discounts, vouchers, coupons, deals and benefits for LOTS Privilege Lite 6 months’ validity Cardholders. The Privilege Coupons shall only be available to LOTS Privilege Lite 6 months’ validity Cardholders, LOTS Privilege Lite Cardholders & LOTS Privilege Club Cardholders only. The details and specific terms and conditions applicable on Privilege Coupons shall be available at LOTS Stores.

(vii)   In case of loss or damage of card, a new card shall be issued upon request and upon payment of a fee of INR 100/- (Rupees Hundred Only), plus applicable taxes, to LOTS. After receipt of payment, a new LOTS Privilege Lite 6 months’ validity Card shall be issued.

(viii)  In case of partial/ full return or exchange of item, LOTS refund and exchange policy shall be applicable.

(ix)    By participating in the offer, the LOTS Privilege Lite 6 months’ validity Cardholders agree to provide accurate and complete information about themselves. We will use this information to administer the program and communicate with customers about their cashback points.

(x)     In case of any query or information required regarding your LOTS Privilege Club Card, LOTS Privilege Lite Card and LOTS Privilege Lite 6 months’ validity Card, you may call 1860-123-5687 or write at contactus@cpwi.in. 

(xi)    LOTS reserves the right to terminate this Offer or modify/change all or any of the terms applicable to this Offer at any time without any prior notice and shall not be held liable/ responsible in this regard.

(xii)   Participation in the Offer by the Cardholder will be construed as acceptance of the Terms & Conditions of the Offer and Cardholder is advised not to participate in the Offer if such Terms & Conditions are not acceptable.

(xiii)  These Terms and conditions are valid unless the Membership is terminated by LOTS. LOTS can terminate or suspend your benefits or membership without assigning any reason if (i) the documents provided are found to be false, incorrect or untrue (ii) LOTS determines that you have clearly, seriously or repeatedly breached LOTS’ policies: (iii) if you have initiated or threatened to initiate any legal suit/complaint whether civil or criminal against LOTS; (iv) if LOTS determines that you are prospective competitor of LOTS or have violated intellectual property rights of LOTS (v) if LOTS determines that you have attempted to or actually interrupted or negatively impacted the market of LOTS (vi) if you have committed or threatened to commit any act punishable under law or (vii) for any other reason as LOTS may determine at its sole discretion. Any loss of business suffered by you due to termination, will be your sole responsibility and cost. Termination by LOTS shall not require any prior notice and/or refund.

(xiv)   This LOTS Privilege Lite 6 months’ validity Card belongs exclusively to the registered member whose name and details are printed on the face of the card. This LOTS Privilege Lite 6 months’ validity Card is not transferrable to any other Member but can be used by the Add On cards linked to the Primary card holder’s account. The usage of this LOTS Privilege Lite 6 months’ validity Card is purely voluntary.

(xv)    In all matters relating to this Offer, the decision of LOTS shall be final and binding.

(xvi)   This Offer shall be governed by and construed in accordance with the applicable laws in India and the relevant State laws applicable to the specific LOTS store where purchases are made by the Member in accordance with these terms and conditions, as may be amended/modified from time to time. All matters with respect to the offers are subject to the jurisdiction of the courts at New Delhi only. LOTS reserves the right to modify, suspend or discontinue any offer at any time without prior notice. LOTS shall not be liable for any direct or indirect loss/damage arising out of any such change, modification, alteration, postponement or cancellation thereof.

(xvii)  This Offer is subject to force majeure circumstances i.e. act of God or any circumstance beyond the reasonable control of LOTS' management. In case of force majeure conditions, no liability of whatsoever nature shall fall upon LOTS with respect to the Offer.

(xviii) By participating in this Offer, LOTS Privilege Lite 6 months’ validity Cardholders shall be deemed to have accepted all the aforementioned terms and conditions.

(xix)   In addition to the above terms and conditions, this Offer is also subject to LOTS General Terms & Conditions, available on LOTS website- https://www.lotswholesale.com/pages/terms-and-conditions.

Terms and Conditions for LOTS Campaign “Minimum 10%* off on MRP + Extra Discounts”

1.       All members registered with CP Wholesale India Private Limited ("LOTS") shall be eligible to avail the discount(s) offered in the campaign running at each of the stores of “LOTS Wholesale Solutions" (“Stores”). Under the campaign, LOTS is offering a minimum 10% discount on MRP on all Eligible Products, except Prohibited Items as enlisted in Annexure A (“Offer”). This offer is valid for purchased made at Stores, on the LOTS’ website https://www.lotswholesale.com/ (“Website”), LOTS mobile applications ("LOTS App"). LOTS BDA mobile application ("App").

2.       This Offer is valid on a purchase of minimum quantity of items as indicated/mentioned on the railcards displayed against each Eligible Product at Stores and on the landing page against the Eligible Products on the Website and the App, if you are placing your order online. Please note that the price mentioned on the railcard/mobile app/website shall be the final price including the 10% discount on MRP for the highest slab.

3.       This Offer shall not be valid on Prohibited Items as mentioned in Annexure A.

4.        LOTS reserves the right to include or remove any Eligible Product on which minimum discount of 10% is applicable, from time to time.

5.        This Offer is valid till stocks last or until such time as LOTS deems fit to run/continue this Offer. LOTS reserves the right to modify, suspend or discontinue the Offer at any time without prior notice. LOTS shall not be liable for any direct or indirect loss/damage arising out of any such change, modification, alteration, postponement or cancellation thereof.

6.        The usage of the Offer is purely voluntary and shall have to be availed at the time of billing. The Offer shall not be redeemable against Cash or Credit. The Offer shall be applicable on the MRP and shall be valid on the purchase of Eligible Products only. The Offer is subject to availability of Eligible Products. The Offer can only be applied on current billing and cannot be applied on previously placed orders. In case of any conflict between these Offer specific terms and conditions and general terms and conditions, the former shall prevail over the latter.

Annexure A* – List of Prohibited Items:

*While we endeavour to update this on a timely basis, due to our nature of business and frequent changes, this list may not be updated in real time. This list is subject to change without prior intimation to the customer. The customer may refer to the railcards/ecommerce landing page or can contact the Store Reception/Customer Care for the updated list or further information pertaining to Prohibited Items.

Terms & Conditions for Handling Fee

These Terms & Conditions govern the Handling Fee ("Fee") for orders placed by Members through our website www.lotswholesale.com ("Website"), LOTS mobile application (“LOTS App”) or through Business Development Associates (BDA).

1.       By placing an order through Website, LOTS App or BDA, you agree to the application of the Handling Fee in accordance with these Terms & Conditions. The Fee will be applied to all orders placed by Members through Website, LOTS App or BDA, including for orders selected for self-pickup by the Member from LOTS store. The Fee shall be visible in your invoice as well as the checkout page, if the order is being placed through the Website or the LOTS App.

2.       You acknowledge and agree that the Fee is non-refundable and will be charged towards handling, processing and fulfilment of your orders. The Fee shall not be refunded if the order is cancelled/returned partially. If a Member cancels or returns the order in full, the Fee may be refunded as per Our sole discretion in certain limited cases. 

3.       You agree that the Fee may vary from order to order. Factors influencing the Fee include, but are not limited to, the type of product, the place of dispatch of the order and the time required to prepare the order for dispatch.

4.       You acknowledge that the Fee is inclusive of all applicable taxes.

5.       You agree that We reserve the right to modify the Fee, including the manner in which it is calculated, at any time without prior notice. Such changes will be effective immediately upon updating the Terms & Conditions on our platform. We shall not be liable for any claims, losses, or damages resulting from the application of the Fee as described or any change herein.

6.       These terms and conditions shall be governed by the laws of India and any dispute pursuant hereto shall be subject to exclusive jurisdiction of courts at New Delhi.

7.       For any questions or concerns regarding the Handling Fee, Members are encouraged to contact our customer service team.

8.       These Terms and Conditions shall be read in conjunction with other terms and conditions mentioned on https://www.lotswholesale.com/pages/terms-and-conditions. In case of any conflict these Terms and Conditions shall prevail over other terms and conditions.

Ecommerce General Terms and Conditions:

CP Wholesale India Private Limited operates its wholesale/cash & carry stores under the brand name LOTS Wholesale Solutions ("LOTS") and welcomes you to this website www.lotswholesale.com ("Website") and LOTS mobile application (“LOTS App”)

While LOTS endeavours to display accurate information, errors and omissions may still occur. Accordingly, LOTS does not accept any liability for any loss or damage which may directly or indirectly be caused from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained either on this Website or on the LOTS App

Changes or updates to the content of this Website may occur without notice. No content on this Website shall add to or change any agreement or contract of Products or services you may have entered with LOTS. If there is any inconsistency between the terms and conditions of this Website and your agreement or contract, the latter shall prevail. LOTS reserves the right to refuse access to the Website, LOTS App, terminate accounts, remove or edit content at any time without any prior notice to you.

By accessing / making purchases from the Website and/or from LOTS App you shall be deemed to be making an affirmative statement of your acceptance of below mentioned terms:

1.       You acknowledge that the Product(s) being purchased by you from the Website and/or from LOTS App are only for resale, trade, business, institutional and/or industrial use and not for personal consumption and you hereby certify and acknowledge that you have all the necessary permits, licenses, certifications etc. as required under applicable laws for sale and purchase of all such products. Accordingly, you may make purchases from Website and/or from LOTS App only if you: (a) are a registered member of LOTS; and (b) intend to purchase Products for the above said purposes only and not for any personal use.

2.       To become a member of LOTS, you shall be required to submit duly filled up registration form, , and upload any  of the following document(s)  evidencing  (i) applicable tax registration or (ii) trade licenses i.e. a license/registration certificate/membership certificate/registration under Shops and Establishment Act, issued by a Government Authority/Government Body/Local Self-Government Authority, reflecting that you  hold the license/ registration certificate/ membership certificate, as the case may be, and are engaged in a business involving commercial activity; or (iii) permits/license etc. for undertaking retail trade from Government Authorities/Local Self Government Bodies; or (iv) are an institution having certificate of incorporation or registration as a society or registration as public trust. Additionally, you shall be required to submit a copy of valid permanent account number card (PAN Card) issued as per Income Tax Act, 1961 (in the absence of PAN - declaration in Form 60) and such other supporting documents as requested. You shall be responsible to ensure that the documents provided by you are valid and subsisting during the entire engagement with LOTS as registered member.

3.       You hereby acknowledge and certify that the documents provided by you are authentic, true and accurate. In case of any misrepresentation, provided by you, you shall be solely liable and responsible and LOTS may take action as per applicable laws, including termination of your membership.

4.       Upon receipt of any of the above mentioned documents and completion of verification thereof, LOTS shall issue a valid registration card for you ("Registration Card") at its sole discretion. Also, to access the Website and/or LOTS App you will receive a username through an SMS on your registered mobile number. You are required to set your password, by clicking on 'Generate Password' tab displayed on the Website and/or LOTS App. LOTS reserves the right to reject a membership application without assigning any reason(s) either to an entity/person or any of its authorised representative. You agree not to make purchases from Website and/or from LOTS App for personal use. You acknowledge and agree that in case it comes to the notice of LOTS that purchases from Website or from LOTS App are made for personal use, LOTS shall have the right to terminate your registration forthwith.

5.       If you use the Website and/or LOTS App, you are responsible for maintaining the confidentiality of your account, username and/or password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account, username and/or password. You shall take all necessary steps to ensure that the password is kept confidential and secure and shall inform LOTS immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner, in case of contrary LOTS shall not be responsible for any misuse of your account. Please ensure that the details you provide to LOTS are correct and complete. You agree to inform LOTS immediately of any changes to the information, including your address, pin code or mobile number that you have provided while registering with LOTS, by contacting the Member Service Desk at the LOTS store located near you.

6.       The Registration Card is the sole property of LOTS. At any time if you wish to terminate your membership with LOTS, you shall be required to return the Registration Card to LOTS. You shall immediately notify LOTS in case of: (a) loss of the Registration Card; or (b) change of your authorised representative; (c) winding up of your business; or (d) change of ownership of your business; or (e) expiry of documents provided per para. 2 above for registration; or (f) misuse of your account, username and/or password.

7.       In case of failure to furnish and/or update valid business documents in your account for, inter alia, a) change in your authorized representative, b) change of ownership of your business, c) change of address or d) expiry of documents, LOTS reserves the right to take such necessary action as it may deem fit or terminate your registration forthwith at its sole discretion.

8.       The order confirmation on the Website or on LOTS App is acknowledgement that LOTS has received your order, and does not confirm acceptance of your offer to buy the Product(s) ordered. LOTS only accepts your offer, and conclude the contract of sale for a Product ordered by you, when the Product is dispatched to you pursuant to an invoice raised by us and an e-mail confirmation is sent to you that the Product has been dispatched to you. LOTS may inform you in case LOTS is cancelling your entire order or portion of your order for any reason whatsoever including but not limited to availability of inventory, error in Product or pricing information. The refunds for the partially or fully cancelled order shall be processed as per the refund policy. In case you wish to cancel the order you may reach out to LOTS at 1-860-123-5687.

9.       You agree to check the billed items against the order at the time of taking delivery of the order. In case of any discrepancy/damage in the orders, you are requested to bring it to the attention to LOTS delivery executive or notify the same at the contact address mentioned in para 20.

10.      Your order shall be delivered at the address provided by you at the time of registration with LOTS. You shall inform LOTS immediately of any change in your address, pin code or mobile number that you have provided while registering with LOTS and share supporting documentation for updating the records. In the event that a non-delivery/wrong delivery occurs on account of wrong address or any other wrong information provided by you, then in such a case any extra cost incurred by LOTS for loss of goods, collection and/or redelivery shall be claimed from you.

11.     LOTS may, from time to time, set up minimum invoice limits and you hereby accord your consent to abide by the same.

12.      You may use the following modes of payments to purchase Products from the Website:

(a)            Debit Cards/Credit Cards/Net Banking;

(b)            Payment Wallet/UPI;

(c)             Cash on Delivery;

13.     Any order shall be processed only after receipt of confirmation from the payment service provider to LOTS. If there is a payment failure but your account is debited, the amount debited incorrectly shall be refunded to your respective account within 7 (seven) working days. However, LOTS shall not be liable for any such incorrectly deducted amount.

14.     You acknowledge and agree that prices of the Products are subject to change without any prior intimation.

15.     The sale price indicated in respect of the Products are inclusive of local taxes. You shall be responsible for payment of all fees/costs/charges associated with the purchase of Products from us and you agree to pay any and all applicable taxes in case of any change in the tax rate leading to change of sale price. LOTS shall charge taxes basis the address mentioned on GST certificate/ address provided by you at time of registration. LOTS shall be entitled to recover any liability arising on account of any wrong declaration by you.

16.     Your payment for the Product constitutes confirmation of your order on the Website or via LOTS App. You agree that your entitlement to warranty shall be governed by the terms of such Product. In case the Product bought by you is damaged, exchange, replacement or refund for such damaged Product shall be governed by the LOTS's Return & Refund Policy.

17.     These terms and conditions are valid unless terminated by LOTS. LOTS shall have the right to terminate your use to this Website and LOTS App without assigning any reason thereof. Any loss of business suffered by you due to termination, will be your sole responsibility. Termination by LOTS shall not require any notice and/or refund.

18.     You will abide by all the applicable laws, rules and / or regulations and keep LOTS indemnified against any damage, loss and claims arising out of your negligent acts or omissions. You agree to be bound by these terms and conditions and waive any right to claim ambiguity in these terms and conditions. LOTS disclaims any warranties with regard to the quality or fitness for any purpose of the Product available on the Website and on LOTS App.

19.     LOTS shall not be responsible or liable for any failure to fulfil its obligations, if such failure is on account of force majeure event. For the purpose of these terms and conditions, force majeure event shall mean such unforeseeable occurrences beyond the reasonable control of LOTS including but not limited to Acts of God, natural catastrophes, frequency interference from external source, epidemics, earthquakes; strikes and blockades either by LOTS personnel or others affecting these terms and conditions; war or war-like conditions, mobilization, revolutions or riots, acts of public enemy, sabotage, terrorism; restriction by or actions, omissions or interventions of government including but not limited to changes in laws, regulations or import/export, security restrictions; disconnection or deterioration of service and/or supply by LOTS 's supplier.

20.     In case you wish to notify LOTS in any regards you may reach out to us at by any of the following:

Attn: Customer Care Department;

Address: CP Wholesale India Pvt. Ltd. 7th & 8th Floor, We Work BlueOne Square, 246, Phase IV, Udyog Vihar, Gurugram - 122016

Email: contactus@cpwi.in

Call us: 1-860-123-5687, from Monday to Sunday between 9 am to 6 pm, except on, Bank Holidays & National Holidays.

21.     Data protection is an important subject to LOTS. You consent and acknowledge that any personal data, which you provide while registering with LOTS, may be used by LOTS in accordance with applicable data protection laws and regulations.   LOTS privacy policy is also available for reference  at https://lotswholesale.com/index.php/privacy-policy/

22.     You acknowledge and agree that LOTS shall have the right to amend these terms and conditions at its sole discretion without giving any notice. Such amended terms shall be effective immediately and any other terms and conditions agreed any time before such amendment shall stand null and void. You may visit our website for the updated T&Cs.

23.      You warrant, represent and agree that all the information provided by you to LOTS is true, correct and complete in all respects and do not contain any untrue statement of any fact and no omission has been made of any fact that is directly or indirectly connected therewith or which makes any of the representations misleading and you will keep LOTS indemnified against any damages, claims, penalties and losses arising thereof.

24.     LOTS and its suppliers and licensors may make available various Product. Before you act in reliance on any Product, you should confirm any facts that are important to your decision. LOTS makes no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of any Product. If you find an error or notice something that does not look quite right in the Website, we would appreciate it if you let us know by notifying as per para. 20 above.

25.     Your feedback is a big part of what helps LOTS to get better at helping you!

26.     No Products related to health, wellness, prescriptions, or pharmaceuticals are intended to substitute for the diagnosis, treatment and advice of a medical professional, and such Products do not cover all possible uses, precautions, side effects, and interactions, and should not be construed to indicate that any drug is safe or effective. LOTS assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the Products.

27.      You acknowledge and agree that all Product images displayed on the Website are indicative and for illustration purpose only, the actual Product may vary. LOTS makes efforts to maintain accuracy of all information. However, actual Product packaging and materials may contain additional information.

28.     You agree to not use the Website and LOTS App in any way that causes, or is likely to cause interruption, damage or may impair the Website or access to it in any way.

29.     Subject to compliance with these terms and conditions, LOTS grants you a non-exclusive, limited privilege to access and use the Website and LOTS App.

30.      You agree to use the Website and LOTS App, along with the materials provided therein, only for purposes that are permitted by: (a) these terms and conditions; and (b) any applicable law, regulation or generally accepted practices or guide in the relevant jurisdictions.

31.     The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, images, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website and on LOTS App is owned and controlled by LOTS or its supplier's and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.

32.     The trademarks, logos and service marks displayed on the Website and on LOTS App ("Marks") are the property of LOTS or its suppliers. You are not permitted to use the Marks without the prior written consent of LOTS.

33.     LOTS owns all intellectual property rights to the trademark "LOTS WHOLESALE SOLUTIONS" and variants thereof, and the domain name, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

34.      Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from LOTS.

35.     These terms and conditions shall be governed by the laws of India and any dispute pursuant hereto shall be subject to exclusive jurisdiction of courts at New Delhi.

36.     You consent that LOTS may send communications including but not limited to information regarding its stores, Website, upcoming offers via limited to information regarding stores, upcoming offers via email, messages, call or business letters for the duration of your membership with LOTS. In case you do not wish to receive any such communication from LOTS, please send an email to contactus@cpwi.in stating the medium on which you wish to discontinue receiving the communications.

General Terms and Conditions for Offers/Schemes/Promotions

1.       These terms and conditions are applicable on all registered member of CP Wholesale India Private Limited ("LOTS") having a valid registration card ("Member").

2.       These terms and conditions are applicable on all the offers, schemes, promotions etc. running in each store of "LOTS Wholesale Solutions" (brand of CP Wholesale India Private Limited), on LOTS’ ecommerce website https://www.lotswholesale.com/ (“Website”), LOTS mobile application (“LOTS App”) and the LOTS BDA application ("App").

3.       These terms and conditions are to be read in conjunction with the offer specific terms and conditions and in case of any conflict between these general terms and conditions and offer specific terms and conditions, the latter shall prevail over the former.

4.       The usage of the offer is purely voluntary and shall have to be redeemed at the time of billing. The offer shall not be redeemable against Cash or Credit. The offer shall be valid on the purchase of eligible products only. The offer is subject to availability of offer products. The offer can only be applied on current billing and cannot be applied on previously placed orders.

5.       These general terms and conditions are applicable on purchases made by visiting LOTS Stores or on purchases made on e-commerce website at https://www.lotswholesale.com/, LOTS mobile application (“LOTS App”) and/or from LOTS personnel using LOTS BDA app (“App”).

6.       LOTS shall not be liable for any damage or loss including without limitation indirect or consequential losses / damages arising from personal injury, death or damage to property which may be suffered or sustained in connection with the offers. All prices mentioned in the offers are inclusive of all applicable taxes.

7.       Standard Return Policy is applicable on all the offers and the Member may refer the same at https://corporate.lotswholesale.com/faq.

8.       LOTS reserves the right to reject any claim made under the offers in the event LOTS observes any irregularity and/or has reason to believe that a Member has acted in a fraudulent manner and/or engaged in any deceitful/illegal activity and/or non-compliance/breach/contravention of the terms and conditions.

9.       All taxes including income tax and gift tax, duties, levies or other statutory dues and charges including handling charges payable in connection with the offers which shall be borne solely by the Member and LOTS shall not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues and charges including handling charges.

10.     By accepting the terms and conditions of the offers, Member agrees to indemnify LOTS and all its associates including director(s), officers, employees and agents from any claim, prosecution, judgment, damage, loss (including attorney’s fee) or liability incurred related to its/his/her participation in the offers.

11.      LOTS reserves the right to modify, suspend or discontinue any offer at any time without prior notice. LOTS shall not be liable for any direct or indirect loss/damage arising out of any such change, modification, alteration, postponement or cancellation thereof.

12.     All decisions of LOTS’ management regarding conduct/process/results of the offers shall be final and binding on all Members.

13.     By participating in the offers, Member confirms and waives the applicability of rules and regulations of National Do Not Call Registry and also agrees to receive promotional messages from LOTS per its discretion.

14.     Member agrees that participating in any offer constitutes grant of permission to LOTS to click photographs of Member and use its/his/her name, photograph, voice and comments for advertising and promotional purposes in any media worldwide, without any additional benefit whatsoever to the Member.

15.     All the offers are subject to force majeure circumstances i.e. act of God or any circumstance beyond the reasonable control of LOTS' management. In case of force majeure conditions, no liability of whatsoever nature shall fall upon LOTS with respect to any of the offers.

16.     Member hereby understands and gives its/his/her irrevocable consent for sharing / submitting its/his/her personal information with LOTS.

17.      All the offers shall be governed by and construed in accordance with the applicable laws in India and the relevant State laws applicable to the specific LOTS store where purchases are made by the Member in accordance with these terms and conditions, as may be amended/modified from time to time. All matters with respect to the offers are subject to the jurisdiction of the courts at New Delhi only.  For more information, Member may call 1860-123-5687 or write at contactus@cpwi.in.

Customer Registration Terms and Conditions

The customer registration terms and conditions ("T&Cs") contain the complete terms and conditions that govern your relationship with LOTS Wholesale Solutions (CP Wholesale India Pvt. Ltd.) (hereinafter referred as "LWS"), for the purpose of your access to / purchase of products from LWS store ("Store"). The T&Cs shall be effective from the date of execution of the T&C by you.

By accessing / making purchases from the Store, you shall deemed to be making an affirmative statement of your acceptance of below mentioned terms of T&Cs:

1.       You acknowledge and confirm that the products being purchased by you from the Store are only for resale, trade, commercial, professional, institutional and/or industrial use and not for personal consumption and you have all the necessary permits, licenses, certifications etc. as required under applicable laws for sale and purchase of all such products. Accordingly, you may only register with LWS provided you intend to purchase and use the products for the said purpose only and not for any personal use, except as provided under law.

2.       To become a member of LWS, you shall be required to present either of following document(s)  evidencing (i) applicable tax registration or (ii) trade licenses i.e. a license/registration certificate/membership certificate/registration under Shops and Establishment Act, issued by a Government Authority/Government Body/Local Self-Government Authority, reflecting that you  hold the license/ registration certificate/ membership certificate, as the case may be, and are engaged in a business involving commercial activity; or (iii) permits/license etc. for undertaking retail trade from Government Authorities/Local Self Government Bodies; or (iv) are an institution having certificate of incorporation or registration as a society or registration as public trust. Additionally, you shall be required to submit a copy of valid permanent account number card (PAN Card) issued as per Income Tax Act, 1961 (in the absence of PAN - declaration in Form 60) and such other supporting documents as requested.

3.       You shall be responsible to ensure that the documents provided by you are valid and subsisting during the entire engagement with LWS as registered member. You hereby acknowledge and certify that the documents provided by you are authentic, true and accurate. In case of any misrepresentation, you shall be solely liable and responsible and LWS may take action as per applicable laws, including termination of your membership. Upon receipt of any of the above mentioned documents and completion of verification thereof, LWS shall issue a valid registration card for you at its sole discretion ("Registration Card").

4.       For registered members applying for add on cards: You acknowledge that only 1 additional card shall be issued to your authorised representatives for making purchases on your behalf. You agree and undertake to provide accurate information and valid legal documents including but not limited to, an authorisation letter/board resolution, for such additional member (“Add on Members”) as may be required by LWS under this form and also from time to time. Upon due verification of documents, LWS shall issue an additional card to your authorized representative at its sole discretion.

5.       You acknowledge and agree that your authorised representative (registered with LWS) only shall be permitted to enter the Store. Each time your authorised representative visits a Store, such representative shall carry the Registration Card, in absence of which, entry to Store shall be barred. Only one person shall be allowed to accompany the authorised representative to the Store.

6.       The sale price indicated in respect of the products are inclusive of local taxes. You agree to pay applicable taxes in case of any change in the tax rate leading to change of sale price. LWS shall charge taxes basis the address mentioned on GST registration certificate/ address provided by you at time of registration. LWS shall be entitled to recover any liability arising on account of any wrong declaration by you.

7.       Except otherwise provided, you shall be responsible for movement of products to the address mentioned on the invoice along with complete documents including e-way bills. Upon your request, LWS may at its sole discretion provide support/ documentation for movement of such products.

8.       LWS shall not accept any payment in cash exceeding INR 195,000 per day for a transaction, or in its account. In case of breach such amount shall be forfeited by LWS without any prior intimation.

9.       LWS reserves the right to reject a membership application without assigning any reason(s) either to an entity/person or any of its authorised representative.

10.     You agree not to make purchases from Store for personal use, except for members registered under para. 2(iv) above. You acknowledge and agree that in case it comes to the notice of LWS that purchases from Store are made for personal use, LWS shall have the right to terminate your registration forthwith.

11.     The Registration Card is the sole property of LWS. In case of termination of this T&Cs you shall be required to return the same. You shall immediately notify LWS in case of: (a) loss of the Registration Card; or (b) change of your authorised representative; (c) winding up of your business; or (d) change of ownership of your business; or (e) expiry of documents provided per para. 2 above for registration.

12.     LWS reserves right to admission. LWS reserves the right to restrict the entry of children below the age of 8 (eight) years on account of safety and security reasons.  In case you bring any person below 18 (eighteen) years of age to the Store, the same shall be at your sole responsibility and LWS shall not be responsible or liable for any consequences including but not limited to any accident, injury or hurt caused as a result thereof.

13.     The Store may, from time to time, set up minimum invoice limits, you agree to abide by the same. You agree that prices of the products are subject to change without any prior intimation.

14.     You agree that your entitlement to warranty shall be governed by the terms of products purchased from Store. In case the product bought by you is damaged; exchange, replacement or refund for such damaged product shall be governed by the Store exchange & return policy.

15.     Your payment for the product constitutes confirmation of receipt of the product and that the product is without any defect.

16.     Stores may have paid or unpaid parking spaces to facilitate the parking of your vehicle. In case you avail the facility of parking, you agree that such parking of vehicle shall be at your own risk and you will not hold LWS liable for any damage or loss of vehicle thereof and you shall keep LWS indemnified against any loss, damage or claim of any third party loss arising thereof.

17.     This T&Cs is valid unless terminated by LWS. LWS shall have the right to terminate without assigning any reason thereof. Any loss of business suffered by you due to termination, will be your sole responsibility and cost. Termination by LWS shall not require any notice and/or refund. In case of failure to furnish valid business documents for, inter alia, a) change in your authorized representative, b) change of ownership of your business, c) change of address or d) expiry of documents, LWS reserves the right to take such necessary action as it may deem fit or terminate your registration forthwith at its sole discretion.

18.     You will abide by all the applicable laws, rules and / or regulations and keep LWS indemnified against any damage, loss and claims arising out of your negligent acts or omissions. You agree to be bound by this T&Cs and waive any right to claim ambiguity in terms & conditions of this T&Cs. LWS does not provide any warranties with regard to the quality or fitness for any purpose of the product available in the Stores. You shall not offer any cash to any LWS employee, agent and / or representative, in case of contrary, you shall be responsible for any loss or damage arising thereof.

19.     LWS shall not be responsible or liable for any failure to fulfil its obligations, if such failure is on account of force majeure event. For the purpose of this T&Cs, force majeure event shall mean such unforeseeable occurrences beyond the reasonable control of LWS including but not limited to Acts of God, natural catastrophes, frequency interference from external source, epidemics, earthquakes; strikes and blockades either by LWS personnel or others affecting this T&Cs; war or war-like conditions, mobilization, revolutions or riots, acts of public enemy, sabotage, terrorism; restriction by or actions, omissions or interventions of government including but not limited to changes in laws, regulations or import / export, security restrictions; disconnection or deterioration of service and/or supply by LWS 's supplier.

20.     In case you wish to notify LWS in any regards you shall notify LWS by registered post or electronic mail or personal delivery at the addresses mentioned below:

Attn: Customer Care Department; Address: 7th & 8th Floor, WeWork BlueOne Square, 246, Phase IV, Udyog Vihar, Gurugram - 122016 Haryana;

Email: contactus@cpwi.in.

21.     Data protection is an important subject to LWS. You consent and acknowledge that any personal data, which you provide while registering with LWS, may be used by LWS in accordance with applicable data protection laws and regulations. LWS privacy policy is also available for reference at https://lotswhole-sale.com/index.php/privacy-policy/

22.     You acknowledge and agree that LWS shall have the right to amend the terms and conditions of this T&Cs at its sole discretion without giving any notice. Such amended terms shall be effective immediately and any other terms and conditions agreed any time before such amendment shall stand null and void. You may visit our website for the updated T&Cs.

23.     You warrant, represent and agree that all the information provided by you to LWS is true, correct and complete in all respects and do not contain any untrue statement of any fact and no omission has been made of any fact that is directly or indirectly connected therewith or which makes any of the representations misleading and you will keep LWS indemnified against any damages, claims, penalties and losses arising thereof. You acknowledge that LWS has executed this T&Cs on the basis of, and in full reliance on, each of the aforesaid representations and warranties.

24.     LWS and its suppliers and licensors may make available various products. Before you act in reliance on any product, you should confirm any facts that are important to your decision. LWS makes no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of any product. If you find an error or notice something that does not look quite right in the Store, we would appreciate it, if you let us know by notifying as per para. 20 above. Your feedback is a big part of what helps LWS to get better at helping you! No products related to health, wellness, prescriptions, or pharmaceuticals are intended to substitute for the diagnosis, treatment and advice of a medical professional, and such products do not cover all possible uses, precautions, side effects, and interactions, and should not be construed to indicate that any drug is safe or effective. LWS assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the products.

25.     This T&Cs shall be governed by the laws of India and any dispute pursuant hereto shall be subject to exclusive jurisdiction of courts at New Delhi.

26.     You consent that LWS may send communications including but not limited to information regarding Stores, upcoming offers via email, messages, call or business letters for the duration of your membership with LWS. In case you do not wish to receive any such communication from LWS, please send an email to contactus@cpwi.in stating the medium on which you wish to discontinue receiving the communications.

You agree that you have read the above terms and conditions and will abide by the aforesaid terms and conditions in entirety.